MedPsych Integrated - Psychiatrist in Raleigh NC — Ketamine Clinic in Raleigh, NC

MedPsych Integrated has been amazing! The staff are friendly, professional, and truly care about your well-being. My provider takes the time to listen and explain everything clearly. Appointments are easy to schedule, and I always feel supported after each visit. Highly recommend them for anyone seeking compassionate, quality mental health care!

Amazing! Have gone above and beyond to deal with my insurance to get me the one medication that does work for me. Special shout out to Valerie for fighting so hard!

MedPsych is amazing! They made it so easy to get connected with a provider quickly. The staff is friendly, professional, and really goes out of their way to make sure you’re matched with the right person for your needs. The process was smooth from start to finish, I felt supported the whole way. Highly recommend this practice to anyone looking for quality mental health care!

Caring people in a practice where you are not just a number... you are a person who just needs some help and direction. Highly recommended!

Absolutely abysmal. I can not believe their billing department is so inept that they can not process insurance properly. I am also stunned that despite reaching out to the to correct it several times they are still unable to process it correctly. If you have any sense you will find a provider that is actually capable of processing payments and working with insurance. They keep telling me I owe the entire amount when my insurance covers it, but they can't do their jobs properly and refuse to rectify it. Do not go here

I am so very thankful to have this team of providers offering care in the Triangle area coupled with telehealth options. With so many people experiencing mental health struggles, it is important to have integrated care available. I am also very thankful that they promote TMS therapy (transcranial magnetic stimulation) which is a non-drug, non-invasive therapy for patients with MDD, GAD and OCD. Thankful for MedPsych's ownership and staff carrying the original vision forward. **Life is the art of drawing without an eraser. There is a greater Grace we can both offer and receive.**

My favorite thing about this practice is the quick response when I contact them for either appointments, medicine or if I have a problem. Caring competent attentive folks in this office!

7/3/25: Updated to one star. My third provider I’ve had here is leaving the practice! The turnover here is unreal. Sigh... I had nothing but trouble the almost 2 years I was a patient here. I could write a book on the number of headaches Medpsych put me through. The only good thing about this practice -- their flexibility with getting you on the schedule quickly -- should be a red flag because of the amount of TURNOVER within their practice. Every provider that was here when I joined 2 yrs ago is gone. They switched my provider twice - one left and I received no notice until I called the office and asked why messaging to my provider wasn't being answered. The other I found out days ahead of time. Both times, I had to wait to see the next provider and they made no special hurry to ensure I did not have a lapse in medication. They made me do several drug tests for medication management while I was here, which is annoying, expensive, and not something I've had to ever do elsewhere... and within their own practice, inconsistent! A friend who uses this same practice for the same medication management has NEVER had to do one. I've had multiple billing issues with them billing me duplicates or incorrectly. They billed my card even when in writing they said they would NOT bill it as we were working out an administrative error. Their customer service/front office staff is a joke. The lack of empathy for the patient experience and greed for the dollar is so evident here. If you need to get established somewhere quick - this is a good place to hold you over until you find a more permanent solution. They see patients via telehealth anywhere in NC, so that is nice. Otherwise, stay away.