Carencia Mental Health — Ketamine Clinic in Arlington, TX

Allow me to begin with the good: the psychiatrist I spoke with was very kind and personable. He read a lot a lot of content pertaining to the experience I underwent, possibly even on his own personal time. However, my situation was complex with a pregnancy and subsequent nursing considerations to factor in. I provided extensive proof of how my testimony not merely affected me but also perfect strangers in my neighborhood. My entire family was radically changed alongside me -- not as a result of my experience, rather that they were undergoing something similar. Repeatedly, I was told I had a delusional disorder in spite of the testimony supplied. (What does an adult have to gain by telling a testimony unless it is fully true?) I very kindly refused to accept the diagnosis though admittedly, used verbiage that may have seemed like I would not consider reaching back out to the clinic again, stating that we were likely at an impasse. However, my email was amicable and also explained in detail why I arrived at the conclusion I had. One of the medications was making me feel absolutely suicidal which was further disruptive to my family life. In less than two weeks I received an official statement of release from the doctor, without the option to receive treatment from the clinic again. This was a bit shocking, as the Hippocratic Oath seems to imply keeping an open door and to do no harm to a patient. All this to say -- If you disagree with an assessment, rather than be as honest as I always was, you may have to exercise caution in what you share. The door just may be shut on you.

There is no way I could not leave a review for Lauren Brown. I have never done therapy or any thing like this. I have struggled with my mental health since I was around 21. My close friend lost his life and I went into the type of dark place some do not make it out. As a guy it was super hard to get in and I was very inconsistent. Lauren genuinely cares and would reach out and touch base with me. As time went on, Lauren helped me get on medicine I feel like I have needed my entire life it feels.It feels as a blanket of anxiety was lifted off me. She also gives many routes of progress to make in life along with dealing with extreme grief. I would recommend anyone to her and I have started to preach therapy and mental health to guys that I am close with. Thanks Lauren!

I appreciate the care I have received and value that my culture has been respected in each of the sessions I’ve had.

Carencia has provided me excellent support during my journey through therapy and has offered me medication to support my emotional and mental needs.

I have been a patient for about 2 years now with Carencia. The staff is organized and helpful. I was terrified for my first appointment thinking I would be judged for how emotional I was or how much of a mess i was. My doctor made me feel so comfortable and was so patient with me. Two years later, my life has changed dramatically. I am able to get through the days and enjoy life again. I am able to communicate effectively with my husband. Before, I remember always feeling despair, hopelessness and helplessness. Now, I do what I need to do to make a change and make the next right decision for my and my family. I would recommend 10 out of 10. Start the first day of your new life, reach out to Carencia!

I have been seeing Katie for several years now and have greatly appreciated her kindness, support, and help throughout our work together. On the admin side, Carencia is easy to work with and are very responsive for the inevitable insurance issues that arise.

I see Jesse Tucker and couldn’t recommend him more highly! He is great at helping you see things a little differently. Easy to talk to and very genuine. The office staff is great, very helpful!! Highly recommend guys!

I’ve been a patient of Carencia for several months and am happy I found this place. Lauren is super easy to talk with and makes me feel like I’m talking with a friend without judgement. Scheduling is easy and I appreciate being in the comfort of my home for our sessions. Highly recommend giving them a try. She even helped me find a new primary care physician.

Katie Kesterson has been wonderful to work with. As a parent, she listened to my concerns and helped find a treatment path that I could feel confident in. She makes my child feel comfortable and validated and is a great ally in our treatment journey. She is casual and puts you at ease, yet professional, and shares her knowledge and expertise in a way that is accessible and kind. We would recommend her to anyone, but I think she is especially a good fit for people who are nervous and need a lot of time and care in their treatment. Carencia has been easy and straightforward to work with as a company. Booking the first appointment and the onboarding process went smoothly. I've not had any technical issues with appointments. There doesn't seem to be a way to have a client account that lets you view your past appointments, billing, provider contact, etc. I've never been able to log in to "Onpatient." I wish they would update this and have an accessible client portal to operate from.

I've had such a great experience with Lauren Brown. She's attentive, proactive, and so easy to talk to. 5 stars for sure!