North Idaho Ketamine & TMS — Ketamine Clinic in Coeur d'Alene, ID

Forgive the long post, the short review is Everyone is awesome! Especially Devon, Katyann, Jesse, and Dr. Thurston. FULL REVIEW: I am someone who has suffered with sever depression my entire life. There were weeks where leaving my bedroom was an impossible task. I have tried every medication you can imagine: Wellbutron, bupropion, Lexapro, Zoloft, trazodone, Pristiq, escitalopram, fluoxetine, YOU NAME IT! I tried everything to fix it and I mean everything, lifting 5 days a week for 2 hours, 175g of Protein minimum, praying, tea, yoga, extra sleep, tonsillectomy to try and treat sleep apnea, run away to a foreign country and try blow up my life, family, career, all to fix this untreatable depression. Thankfully, my amazing wife, found North Idaho Ketamine and TMS, the only thing that stopped me from destroying everything. Put simply, Ketamine treatments have almost entirely cured my depression. My depression was bordering on Manic Depression, and Ketamine fixed those issues... The first treatment was hard, it took a lot to admit I needed help, it took much more to surrender awareness and bodily control.... However, the treatments alone would not be sufficient to this stellar review, equally as important to treating this depression is the care and effort the staff puts into making you feel safe, accommodated, respected, and NOT BROKEN. Dr. Thurston: Has such a kind welcoming demeanor, I can only imagine that during his time in residency, his bedside manner was rated as "off the charts." He is careful, compassionate, and kind. Jesse: is the first face you see when you walk in and she always remembers your name. Katyann: so compassionate and warm, any interaction with her is light, and gentle, you feel completely comfortable and at ease. Devon: I could write an entire review only on Devon... honestly... Something unspoken generally is how difficult it is for men to express and get treated for depression. It was very difficult for me to go there for treatment to begin with, frankly, I would not have gone if I wasn't at my absolute lowest... Devon did amazing work at making me feel like I was welcome, and I wasn't weird or weak for seeking treatment. All of that staff makes me feel like a human being and invite me into a comfortable space for treatment, but something Devon excels at in this space is making you feel like family, or best friends. Coming from a man, who has a background and upbringing where depression isn't heavily considered, I don't think I could of continued after my first treatment if not for Devon's encouragement... and thank GOD I did. My first treatment made me feel irritable, frustrated, and I had written off ketamine. Devon encouraged me to try one more, he didn't push, pry, or try to force my hand. He simply informed me that the First Treatment is hard, and trying a second one is worth it... I cannot convey how thankful I am that he did. Lastly, the fact that Devon is a trained and licensed AEMT made my experience a lot more comfortable. Knowing you're out of control of your faculties makes you pretty anxious and frustrated, at first, I was very worried that something was going wrong. Knowing that Devon had advanced medical training and at the push of the button, he'd be in the room, made me feel much safer. I love the whole team, and I am so thankful for them. I wish they were here 15 years ago, but they're here now....saving lives. THANK YOU ALL!

If this happened to me, it could happen to you too - I’m sharing an honest review focused on protocol, communication, and patient safety. I arrived about 10–15 minutes late and was already anxious. The practitioner moved very quickly and responded in short, clipped replies, which increased my anxiety and made me feel pressed for time. After I apologized, the pace slowed and things improved, but early reassurance would have helped. NAD was administered first and caused physical discomfort and heightened anxiety. A curiosity-based question about protocol was met defensively, setting a tense tone. During ketamine, I did not reach the depth discussed in my consultation and was cut off from further dosing after requesting adjustments. Remaining semi-aware led to discomfort and verbal processing in front of staff. Later recollection, embarrassment. Emergence felt abrupt. An unfamiliar male practitioner was present, and my request for reassurance was refused, which made me feel unsafe. Continuity during emergence matters. When I raised these concerns—specifically to support future treatments and smoother operations for all patients—I felt dismissed. During follow-up, ketamine’s effects were framed as ego-inflating, and the term narcissism was used in reference to me. In my experience, ketamine did the opposite: it helped me separate my identity from my emotions, allowing me to use feelings as information rather than over-identify with them. Ketamine is powerful medicine. Clear communication, steady bedside manner, dosage alignment, and patient safety—especially during emergence—are essential. If these issues affected me, they may be affecting others as well.

Why North Idaho Ketamine & TMS Rocks! If you’re searching for the best depression treatment in Coeur d’Alene, look no further than North Idaho Ketamine & TMS! From the moment I walked in, the staff’s professionalism and warmth set the tone for my entire experience. Their cutting-edge ketamine therapy and TMS treatments aren’t just buzzwords—the results really speak for themselves! Whether you’re battling anxiety, PTSD, chronic pain, or just need a mental health boost, the personalized care and physician-led team here make all the difference. Standout Services and Outstanding Care - Rapid relief from depression, anxiety, and chronic pain with innovative ketamine infusions. - Non-invasive, medication-free TMS therapy for mood disorders—no more “just toughing it out.” - Combined TMS and ketamine protocols for accelerated, synergistic results. - Board-certified staff, private rooms, and thorough mental health evaluations add to the sense of safety and trust. Why I Keep Coming Back Every visit feels welcoming, compassionate, and completely judgment-free. The clinic’s focus on personalized care ensures the treatments fit my needs, not just a generic plan. Plus, they offer special discounts for veterans and first responders, which shows a true commitment to the local community. Fun, Fresh, and Local—Highly Recommended! If you’re Googling “best ketamine clinic Coeur d’Alene” or “TMS therapy North Idaho,” this is hands-down the top choice. Quality, safety, and a staff who genuinely care make North Idaho Ketamine & TMS a mental health game-changer.

I have had the best results from my Ketamine treatments. North Idaho Ketamine has changed my life and still is. It is an amazing and very helpful tool for mental health and for people that just need help. North Idaho Ketamine helps you through this process. You’re not on your own ever. Thank you for your service and it is more than just a service. It is a place to help you heal. Thank you for all your support and help.

This place truly has ketamine therapy dialed in. My previous experiences were limited to intramuscular injections and troches, but this was my first time with IV ketamine — and it completely exceeded my expectations. The team tailored every detail to create a genuinely personal and supportive journey. A few moments got a bit intense, and both Allegra and Devon came over to gently place a hand on mine — exactly what I needed to stay grounded and safe. Everyone here is compassionate, knowledgeable, and professional. Allegra, in particular, is so down-to-earth and incredible at explaining everything and answering questions. I left feeling cared for and understood. Highly recommend this clinic to anyone considering ketamine therapy.

I read through other reviews and can not add to them, only to say the experience was beyond what I imagined. I'll give it a few weeks to see if I feel long term effects. Just did last therapy session today and did a major amount of purging from past trauma. Deven was wonderful. Have met all the staff including in the T. M. S. Department,which I think I may also pursue, and found EVERYONE to be exceptionally kind and caring. For anyone struggling with past trauma, I believe this to be a good avenue to explore. Thank you to ALL of the staff and Dr John. Love you all 🙏. Jonathan Bard

The atmosphere of the clinic is excellent. Every member of the staff is extremely welcoming and professional. I received TMS and it legitimately changed my life. Shania the TMS tech is also exceptionally wonderful!

My experience has been nothing short of beautiful. The time is even more special thanks to the paramedic and staff on site.

One of the most comforting, professional, and life-affirming places I’ve ever been. I’ve experienced firsthand the power of this treatment, not just in myself but in others whose lives it has genuinely changed or saved. The staff is incredible: steadfast, compassionate, and consistently supportive. I’m deeply grateful for everything they do.

I really can't say enough about the total experience, environment, and mental health improvement I have seen. I have had long-term issues with depression and negativity for decades. I have CPTSD from abuse and although I have done other therapies, including my faith in God, I just couldn't get to a place of peace and joy. This treatment has already made a significant improvement in my daily life. I feel happier, more content, joyful, and energetic. No pills! The environment is a very important aspect of the journey. Some treatment centers are very clinical, daylight doctor's offices, just plug in an IV and leave you. Not this clinic! The room is darkened. There are stars and moving clouds projected on the walls and ceilings, soothing music, lots of pillows and a warm blanket. You feel absolutely cradled and safe. Being and feeling safe is a vital component during the experience. The entire staff is amazing, caring, gentle, understanding, and experienced. Allegra, Devon, Katyann, Angela, and Jessie are all wonderful, and make you feel not only important to them, but comforted and understood. Now for the experience. For me, each one has been a bit different, but still very spiritual or transcendental. I feel like I am a spark of energy in the universe, earth becomes distant, a strange concept. The stars and clouds become 3D and the room basically disappears. It is hard to explain the visuals, but you feel at peace and better able to deal with life both during and after a treatment. Like I said, I can't say enough about how this is helping me. I hope my review can help someone make the decision to try Ketamine and that you can find long lasting peace as well.