Klarisana - Ketamine Treatment Thornton — Ketamine Clinic in Thornton, CO

Update: 1/26/26. Heading into what is likely to be my last visit here in two days, and I would be lying if I said I'm not disappointed. The service offered here isn't a permanent solution to mental health issues. It masks them, and it does so very well, for a while. When it stops working, it stops altogether and honestly? I think I'm worse now than I was when I started. There are good people here, but they struggle to keep them. I went through 4 therapists in under 2 years, having left only one of them of my own accord. The rest either moved on, or chose not to treat me anymore. I get that, I'm a mess times ten. But dealing with messes and rebuilding lives is what this place is supposed to be, or so I thought. That's just not the case for someone like me, I guess. To the founder, as well as staff both present and past, thank you for your kindness. I wish this had worked. Had my first session today and was immediately pleased with how kind everyone was when I arrived. From reception being accepting of my early arrival, to my medic laughing at my jokes, it was a positive experience all the way around. I look forward to my next visit. After my 6th session, I am still very pleased with how my progress is going. I have set up follow up sessions that I believe will help me get where I want to be. Update 6/19/24: As I head into my first maintenance session next week, I am still just blown away at how amazing the staff at the Thornton office is. From the reception team, to the technicians, to the providers and therapists, everyone is just a top tier person. I am thankful to have found a place that is so welcoming.

I had a great experience at this clinic. The rooms are private and comfortable, and all the staff I’ve met is very caring. For an intense experience, it’s very important that from the moment you walk in it is a comfortable experience. I feel like they have done well in ensuring this.

I am so happy to have found Klarisana. I've been battling mental health issues my entire life, and I did a round of IV Ketamine treatment at my psychiatrist's office in 2023. It helped me immensely, but I really hate IVs and it wasn't covered by insurance. When I decided I needed to go through another round of treatment, I found Klarisana and that they offer various kinds of ketamine treatments AND accept insurance! I just finished my foundation sessions of IM Ketamine, and wow. The staff at Klarisana is so professional and compassionate. They make you feel incredibly welcome, safe, and listened to. On my last session I got a bit overwhelmed, and the NP on staff, Annie (who is usually at the Denver clinic but I got lucky and saw her 2x at Thornton!), provided the most amazing support to me. I would have been lost and really scared without her. The ability to text the admin team when needed is really helpful as well. I can't sing the praises of Klarisana enough, and the benefits I've received through this type of mental health treatment have been life changing. If you're considering ketamine therapy, do it here. Heads up, there are some upfront costs, but Klarisana will provide you with the insurance billing codes to speak with your insurance provider to determine your ultimate cost and Klarisana will reimburse you the difference once they've received payment from your insurance. The only ask I have of Klarisana is to upgrade the chairs for the person who accompanies you to the session. They are quite uncomfortable for someone to sit in for 2 hours, and I find it incredibly helpful for my experience to have a loved one with me during my session.

I cannot say enough good things about my experiences here. The staff are clearly well trained in compassionate PAT care. Everyone from schedulers, to front desk attendants to medics and PNPRs are wonderful and passionate about providing a supportive experience. They understand the importance of set and setting, as the space is perfectly curated for a psychedelic journey in a comfortable individual room that includes recliners, mood lightening or relaxing TV scene options, and even salt rock lamps in the bathrooms. I felt well supported and cared for, including through a rather challenging experience where a comfort companion is only a button click away. Their collaborative process of dose titration makes sure you are not overwhelmed and have authority in the process. These days I find it rare that medical providers really take the time to listen to you and thoroughly attend to your concerns, but the PNPRs here went above and beyond in helping me process my experience. For that, I have so much gratitude. This place is doing miracle work to make important and transformative mental healthcare more accessible.

Waited 20 minutes to get my therapy session started. So my appointment was at 9:15, I came in 5 minutes late at 9:20, then my session wasn't started until 9:45. I didnt leave until 11:15, and this was not because I wanted to stay that long. After I made a complaint about not getting my second shot during my sessions with 'Brie' @ the Denver location, I've been getting calculated special treatment. The idea of Klarisana is great but a lot of individual employees seem to have there own vendetta(s). Today, Jasper, instructed me on how to leave after I walked myself out of my therapy session room to ask when I'm allowed to leave. Why would I be expected to understand instructions on how to leave a building im not familiar with while I'm on ketamine?

Below was my first review that was much higher but over the past 2 years, as others have commented, has resulted from poor handling of insurance, not providing medical records (even through the portal) but above all else- never been called back from my 10+ inquiries, despite being guaranteed I would from billing, including from the Thornton practice manager Victoria. That is correct- YOU WILL NEVER SPEAK WITH ANYONE FROM BILLING. This was the initial 5 star review that digressed to a 2 star: First of, it was great to actually talk to someone who wanted to hear my problems right off the bat, not just fill a spot and become a number. These guys are stellar and after trying multiple treatment modalities before, I feel that their approach and methods are more effective than most anything else I have done for treatment of severe depression. Finding the nerve to actually get in was tough, but past that I felt welcomed and cared for. What I was experiencing was real and validated! These guys are not in the business of turning a profit, but wanting to help create a light in what felt like nothing but darkness. If you are in that dark, bottomless pit as I was, please give this a shot, especially the Westminster location.

I’ve been a patient at Klarisana since 2021, and I can’t express enough how much ketamine therapy has changed my life. Struggling with PTSD, depression, and anxiety for years, I had tried countless treatments with little success. Then I found Klarisana, and everything shifted. Ketamine therapy truly saved my life. The team at Klarisana made me feel comfortable and supported from the very beginning, thoroughly explaining the process and ensuring I felt at ease. Thanks to their care and expertise, I’ve experienced a profound improvement in my mental health, lifting the mental fog and heaviness I’d carried for so long. If you’re struggling with PTSD, depression, or anxiety and traditional treatments haven’t worked, I highly recommend Klarisana. Their support has been a lifeline, and they’ve truly given me a second chance at life.

I will say thank you for the introduction to this therapy, it has really helped me. This office terminated my medical care due to me being late. The office expressed religiously that they were there to support me. I was not a perfect patient by any means however when I walked in for my appt 10 min late (even though there policy is 15 min late) they told me I couldn’t come there anymore. I was devastated. How could they just leave me hanging. No referrals or support moving forward. The front desk lady (the brunette newer girl) is just so rude and not helpful. Luckily I found Khrysalis and it has changed my life. They assured me they would never leave me hanging and yes I have been on time! Anyways look at your options before just choosing this office, they are not supportive at all and again this really upset me. I had arranged my whole day for my treatment and was then just terminated. Klarisana is a joke compared to other offices.