Serenity Mental Health Centers - Biltmore — Ketamine Clinic in Phoenix, AZ

TMS is the best experience I have ever had. This has open my eyes to being grateful for what I have. This experience suddenly help my anxiety and depression. Thank you.

Because I caught COVID, I can either pay $150 for not showing up & spreading my illness, or I can pay $150 for a telehealth appointment with my doctor to provide a note that says what I already know, which is that I have COVID. Do better.

Dr Naomi Park said I was depressed because I do not keep hope that my permanent physical disability will be healed and I'll "be ok again”. That is the most ableist, inappropriate comment a provider can make about a physical disability that they have no experience with, nor records, imaging, or lab work to justify that kind of remark. My spine is fused from long term damage of auto immune disease, causing severe chronic pain and limited mobility, not a condition that can be reversed, and totally outside a psychiatrist's scope of practice. They also sat me in a room with a "office manager" and tried to hardsell TMS therapy and implied falsify my medical records, putting a psychiatric diagnosis in my chart for a condition I don't have because they were hard-selling TMS which isn't approved for ADHD or autism, but it is for depression. There are meta-data studies that show it may be helpful for ADHD but there is not enough data to say it is effective and it is not approved for the condition. This is so many levels of inappropriate, and frankly, terrifying. I will be making formal complaints with my insurance company, the state board, and submitting formal amendment requests to correct my medical record, as erroneous diagnoses in this day and age can have serious repercussions when trying to access other types of care.

Laura always works with me and my preferences and we continue to evolve my therapies to fit my needs. I appreciate her openness and her ability to use the information I provide to give me a “big picture” look at my mental health. I continue to improve thanks to her and for that I am extremely grateful.

I am incredibly grateful for the care I received at Serenity. From my first call then to in person visit , the staff made me feel heard and supported. The nurses, techs and reception were always friendly and truly attentive, with no judgment. The ketamine and TMS plan made a difference in my mental health and overall well being. I feel so thankful for the encouragement I received throughout treatment. I would highly recommend Serenity Mental Health to anyone seeking compassionate and effective mental health care.

The staff is very attentive. It’s easy to talk in there and they make you feel comfortable

Dr. Park is a great person and really listens. I’m super grateful that I found her and I would absolutely recommend her and Serenity mental health centers to anyone.

I felt the Dr. cared about what I had to say and tried to help me to be better.

Amazing service it’s been a life changing experience I love my technician she is consistent and kind