Northwest Ketamine Clinics- Bellevue — Ketamine Clinic in Bellevue, WA

Everyone at NWKC is kind and patient. Combined with the effort to establish a cozy resting environment and the infusion treatment itself, it's like a mind-body oasis where each goes off for their own recuperation and comes back together after. For any who are curious about the process, I would recommend attending NWKC.

Very kind, supportive clinicians and staff.

NWKC Bellevue is a treasure. The experience is so comfortable and safe. It starts immediately with Patti the front desk welcoming you in. The doctors and nurses there are so thoughtful and knowledgeable, providing a great experience. Everyone is kind and caring and I cannot recommend it enough if you are looking for alternative therapy.

UPDATE: Austin, their operations manager, worked with me over the phone to provide me a satisfactory resolution. He issued a refund of the difference plus an extra $50 to attempt to regain my confidence. This should have never happened in the first place. But I am glad it is now resolved and hopefully a valuable learning lesson for that employee who did that shadiness. I want to state clearly and plainly that if you agree to pricing over the phone, charge a credit card, and then hangup the phone—that you should never silently refund and then charge more. That is theft/fraud. I hope they take this matter seriously internally. As for me, I am satisfied. As a 4 year patient of NWKC, I will continue to use them now that this has been resolved, and of course, it does not affect my opinion of the great nurses and care I have received over the years! Best experience, and Ketamine continues to save my life. — ORIGINAL: Wont honor the agreed-upon pricing. Been a long time patient for many years. Told me over the phone that it would be $3550 for a booster pack. Confirmed details and card details. They reneged on their pricing, but never told me. Found out on my credit card statement that they later that day refunded me and then charged me MORE. Absurd and deceptive behavior. Unbelievable. Where are the ethics? Whats insane is I even have it in writing. Its a $50 difference in billing. But that is still unethical, and in my opinion illegal. Maybe we should see what the AG says.

This review is very personal and makes me feel vulnerable to share, but I believe it’s important. Without going into the details of my own experience, I reached out to NW Ketamine in hopes of finding relief from years of depression, PTSD, and trauma. I filled out the online form and booked an intake phone call. I was surprised to receive a call the very next day from Sara, a registered nurse (who sadly just had her last day with them—I’m truly going to miss her). Although I missed her initial call, I called her back, and we talked about my history and whether this treatment would be a good fit. We agreed that it was worth trying, especially after I’ve exhausted so many other options over the years. I then spoke with someone (I believe it was Patt) about the financial details and booked my first in-office treatment. I was incredibly nervous—trying something completely new is scary, especially when it involves your mental health. From the moment I walked in, Patt greeted me with the warmest, bubbliest smile. That alone helped ease some of my anxiety. Then Sara sat with me and talked through everything before my first treatment. She helped calm me down, and I’m so grateful for her kindness and patience. That first session was filled with fear of the unknown. I didn’t know how my body or mind would react. But afterward, I felt an unexpected sense of relief. I started to see my trauma differently—not as something I caused or deserved, but simply as something that happened. That shift alone began to lift a lifelong burden of guilt. The second treatment was more difficult. I remembered things I didn’t want to remember. But I think part of me expected it, and even though it was painful, I knew it was part of the process. The third session? Disneyland. That’s the only way to describe it. It was light, fun, and exactly what I needed after two emotionally intense experiences. My fourth session was just yesterday. It was different, but powerful in its own way. Sara was with me for my first two treatments, Cameron for the third, and then Sara again for the fourth. Different people, different personalities—but the same kindness, the same compassion, and the same commitment to helping you heal. They talk with you during treatment if you want them to, and for me, that made all the difference. Just knowing someone was there brought me comfort when things got overwhelming. I cannot recommend NW Ketamine enough. They changed my entire perspective on this kind of treatment. I’m 51 years old and have lived through a lot. For the first time in my life, I can say I’m okay. And I mean it. If you’re struggling with depression, PTSD, or trauma, and you’ve tried everything else—please consider reaching out. I’m not a doctor, and I can’t say this is right for everyone, especially if you have a history with substance misuse. But for someone like me, this has been life-changing. I only wish I had found it sooner. Thank you to Patt for your warm welcome, to Cameron for your calm and sweet presence, and to Sara—I’m going to miss you more than I can say.

Best place ever saved my life! Everyone is friendly, especially the receptionist Patti !

A great place for healing, all of the staff and providers are caring and great to work with. Thank you Connor, Jennifer and Kelly for your compassionate support and conversations.

I really love this clinic for many different reasons. • An amazing staff • Free parking • A relaxation room for after treatment • Beautiful atmosphere Thanks for the work you do NWKC !

I don't write many reviews; only for places that are exceptionally unique in their service. Like Northwest Ketamime Clinic in Bellevue. After only two visits, this review could not wait any longer. From the very first time I called them to enquire if ketamine treatment would be something useful, each and every member of the staff has been compassionate and accommodating far beyond my experience at any other medical facility. The atmosphere is of such soothing quality I brought my mother in from two hours away to experience it. She was gushing about them the entire ride home. Patti (front desk/can do anything/magician) checked in multiple times with her during my treatment if she needed anything to drink or to make the wait pleasant. Patti remembers the names of family members she's met only once; think of how many people she must see and hear daily...very impressive and shows that she sees everyone as a human rather than a mere customer. The RNs stay by your side the entire experience. Not only as guides and for safety, but to ensure if there is anything you need (however minor) they can help. Our conversations have been human-to-human (as with Patti), not provider-to-patient. Which is not say they do not provide expertise; going into ketamine treatment can be mystifying. They guide you through everything, answer any questions, accommodate special needs, and so much more. There are other providers out there. As a takeaway, consider this: It takes me over two hours one-way, over four hours round-trip on busy highways to come in, when I could be treated locally. That speaks volumes. Northwest Ketamime Clinic of Bellevue is worth it.