This practice is completely abysmal and unprofessional . I have attached the screenshots of what I had to deal with for five days with this clinic . Not only are their responses barely a sentence , unprofessional they have been ignoring a client who was willing to spend thousands to better their mental health. I was highly recommended by a psychiatrist, and when I call them out on ignoring me, they blame me with zero evidence and proof. Any practice who can not tell me who I am speaking to, or give me a phone call is nobody who deserves my money or to know my private medical history. I have no idea who is answering these messages to the number that says “text only” on the website , if it is the owner of this practice it’s even more disgraceful. I genuinely need this treatment for my mental health, and being put through the wringer with them completely exhausted me. After all this I decided I REALLY do need that appointment and reached out again. And no response . Avoid this horrible business at all costs.